Licensed independent agency · Illinois Producer #22321839 Mon–Sat 8am–6pm CT · 855-USMART1
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Client Center

ID cards, certificates, policy changes, billing questions, and claims — all in one place.

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A straight answer about online logins

Self-service policy login runs through the carrier that issued your policy, and every carrier has its own portal — we'll send you the direct link and your policy number when your coverage binds. Your ShopSmartRate™ sign-in shows every policy you have with us — carrier, policy number, renewal date and your actual limits — plus direct links to each carrier’s payment page and claims line. Anything you need changed goes straight to your agent. Prefer not to sign in? Everything below works without an account.

ID cards & certificates

Proof of insurance for a lender, a job site, a leasing office, or the Secretary of State.

Request a document →
Emailed within the hour during business hours.

Change your policy

New vehicle, new address, add or remove a driver, change a lienholder, adjust your limits.

Make a change →
Most changes are effective the day we submit them.

Report a claim

Call us first. We'll tell you what the carrier is going to ask for before you talk to them.

Call 855-USMART1 →
If it's after hours and urgent, call the claims number on your ID card.

Billing & payments

Payments are made directly to your carrier. Not sure who to pay or when it's due? Ask us.

Ask a billing question →
We'll send you the carrier's payment link and your due date.

Renewal review

Rates drift. Before your renewal we re-shop it and tell you either way — including when staying put is the right call.

Ask for a review →
Best done 30–45 days before your renewal date.

Add coverage

Umbrella, renters, boat, a second vehicle, or your first commercial policy. Bundling moves the price on everything.

Get it quoted →
Existing clients skip most of the questions.

Send us a service request

Tell us what you need. This goes straight to your agent, not a queue.

Handled by a personThe same agent who wrote your policy.
Same business dayDocuments inside the hour, 8am–6pm CT.
In a hurry?Call 855-USMART1. Faster than any form.
Don't send sensitive numbers hereNo Social Security or full card numbers. We'll collect those securely if a carrier needs them.
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